Tuesday, December 31, 2013

Upgrade From Windows XP Or Get Ready To Face Infinite Zero Days

The Redmond based software giant Microsoft is intensifying its efforts to make users get free from the twelve year old Windows XP operating system saying that they are going to stop the support provided for the oldest Windows operating system in use now in a few months time. What follows that is infinite zero days, i.e days without any security patches and software updates for Windows XP. One could check these measures to make the users scrap the Windows XP operating system as a drastic effort from Microsoft to increase the sales of their failed operating system Windows 8.

The director of Microsoft Trustworthy Computing Tim Rains stated in the latest Microsoft support page blog about the Windows XP situation saying, "There is a sense of urgency because after April 8 [2014], Windows XP Service Pack 3 (SP3) customers will no longer receive new security updates, non-security hot fixes, free or paid assisted support options or online technical content updates. This means that any new vulnerability discovered in Windows XP after its 'end of life' will not be addressed by new security updates from Microsoft."

Rains also said that when the operators fix vulnerability in the software by releasing a patch, the hackers or malicious users reverse engineer the patch in an effort for finding trapdoors and for creating exploits. Once they have found what they needed, they make use of the exploit on users who have not installed the update. The developers will be forced to release a new patch for fixing the new exploit created by the hackers. The scenario that may come into view if Microsoft stops the support for Windows XP will be catastrophic since there will not be any security updates or patches to be released, the hackers will have a free reign over the operating system.

According to the latest statistics from Microsoft support page, over 64% of enterprise companies still have not migrated from the age-old Windows XP operating system. Microsoft warns these companies that when they stop the support provided to the Windows XP computer, the system may become highly susceptible to outside attacks and no protection software will be able to resist the attack.

Therefore, it will be in your best interests to upgrade to the newer and better operating system released by Microsoft, Windows 8.1. It has been proved that Windows 8.1 is the most secure operating system available in the market now. So why wait, go ahead for a newer and better computing future. 

Tuesday, December 17, 2013

Steps To Unlock A PC Without A Password Reset Disk

Locking the computer is very essential to ensure the privacy of the contents stored in your PC. If you are not using a password to lock the computer, anyone can access your personal files and can use the Internet connection. Therefore, it is always good to use a password to lock your computer. There are a few things that you should keep in mind while selecting the password. The password should be easy to remember, should contain digits and special characters and so on.

You may forget the password you have set for your computer and a locked computer can make you frustrated to the core. There are many ways to unlock a locked up computer and it may even cost you hundreds of dollars. This article discusses the ways to unlock your computer without the help of a password reset disk. This can be done from the default Administrator account by entering the Safe Mode and unlocking the computer through the console commands. The Windows support number tips explained below will help you to unlock your PC from Safe Mode.


  • Restart the PC and while the computer restarts, tap the F8 key until the computer enters the Advanced Boot Menu. This menu will give you a list of options. Select Safe Mode With Networking from the list of options.
  • As the second step, click on the Administrator account.
  • On the lower left hand side of the desktop screen, you will be able to see the Start button. Press on this button.
  • In the text field that appears, type in control userpasswords2 and hit the Enter button. Uncheck the box next to Users must enter a username and password and then reboot the computer. When the computer restarts, it will be unlocked.
  • If these steps do not solve the issue, press the Start button and then select Control Panel from the menu that appears. Click on the arrow in the Control Panel to open a drop-down menu. From the options, choose All Control Panel Items. Go to User Accounts and then select Manage Another Account. Choose the account that you want to change and select the option to edit it. As the next step, choose Remove the password. Repeat this step for all the accounts that are accessible through the Control Panel.

These are the steps to unlock a computer without using the password reset disk. If you have any more doubts, you can contact the Windows support number for further help.

Tuesday, December 10, 2013

Microsoft Introduces New Help And Tips App In Windows 8.1

Microsoft had lost most of its users to other operating systems, as Windows 7 and its predecessors were not compatible with the touch screen computers and smart phones. Hence, Microsoft decided to launch a new version which boasted of some of the sophisticated features that were missing in its earlier versions. The main attribute of the new OS was that it supported the modern touch screen devices. However, as is the case with almost every new product in the tech field, Windows 8 too had many of its features facing severe reproof from users.

Several programmers panned the new version, saying that the Windows 8 provided a clunky user experience. This even forced some of the users to contact the Windows 8 help, for help with uninstalling Windows 8 from their systems. And then Windows 8, which was Microsoft’s biggest ploy to retain its customers, backfired. However, now Microsoft is tackling the criticism, with a new update, and features that are borrowed from Windows Phone, which help the users to figure out what is what in the dramatically different software, thereby solving the confusion. According to Verge, in Windows 8.1, which is the latest update to Windows 8, Microsoft has included a Help and Tips app to get to know Windows 8.1. The new update includes the little row of three dots that a user would see in Windows Phone, for bring up extra options in an app and in the desktop software; the three dots bring up settings and options in selected apps, starting with built-in tools such as Mail, People and Calendar.

It has been a year since Windows 8 revealed a new, advanced, touchscreen-focused look for Microsoft's operating system. It has also certainly been a big change for anyone who used to run Windows 7, Vista or XP. With Windows 8.1, it is certain that Microsoft is trying to make things much simpler. The first striking change in Windows 8.1 is the inclusion of some of the features that were omitted from Windows 8. According to the Windows 8 help techs, Windows 8.1 sees the return of the Start button, as well as the option to start up straight to your desktop, avoiding the colorful but controversial home screen altogether.

Hence, it is clear that Microsoft is leaving no stone unturned in making the Windows 8.1 update the most convenient and user-friendly version of the operating system. However, how far the software giant would be successful in retaining its customers, is yet to be seen.

Sunday, December 8, 2013

Microsoft Releases New PST Tool With Sophisticated Features

Although Microsoft Outlook is defined as an email application that is used by many people in the world, it also serves as a personal information manager for the users. This is accomplished due to the fact that Outlook comprises of an array of advanced features such as calendar, journals, event manager etc which enable the users to organize and schedule their important tasks and events. The personal information of the users is stored in files known as personal storage tables or PST files. Sometimes, when such files become corrupt, you would not be able to fix these issues and do the Outlook repair.

According to Microsoft tech support, the Outlook 2007 application is said to be vulnerable to corruption, and might become corrupted due to some malfunction. The corruption sources can be many, and could make your PST files corrupt and inaccessible. You may notice that sometimes, even the inbuilt scanpst.exe repair tool is ineffective at dealing with such corruption. Hence, Microsoft has released the professional Outlook 2007, with some of the advanced features that can fix the corrupted PST files, irrespective of the cause of corruption. With the release of the professional Outlook 2007 Repair tool, Microsoft has provided an amazing solution to the Outlook PST errors. As mentioned earlier, this tool has been updated with the sophisticated features and functionality that deals with all kind of corruption issues, and comprehensively restores from any kind of loss that includes deletion, or even loss while in the corruption mode.

According to the Microsoft tech support, one of the main features of the software is that it restores data in the same original file formats and content. The new tool is very efficient at Outlook repair, and works with the earlier versions, which include Outlook 2000, 2002, 2003, and a later version as well - Outlook 2010. The tool is compatible with all versions of Windows, which include Windows XP, Vista, 7 and even Windows 8. As soon as the release of this professional repair tool happened, most users downloaded this application, and got the outlook 2007 PST files repaired. As a result, issues related to the corruption of the PST files were sorted out.

Therefore, with the updated outlook 2007 PST Repair tool, it is certain that it is the most efficient replacement of the inbuilt scanpst.exe tool, with added features to deal with the complex corruption issues.

Tuesday, November 26, 2013

Bug In Over Clocked Windows 8 PCs

Windows 8 is the latest version of the Microsoft Windows operating system. Microsoft hopes that the Windows 8 OS will help them to improve the sales of tablet computers and notebooks. There are not much Windows 8 problems reported in the Microsoft support forums. This article deals with an overclocking bug that is reported in the Windows 8 operating system.

A bug has been reported in the Windows 8 OS. This bug is related to the real-time clock and is said to cause inaccurate benchmarks in over and under clocked computers. Clock frequency is a factor that determines the performance of the CPU. When the clock frequency of the computer is adjusted from within the OS, the software timekeeper no longer keeps track of the time and reports the time inaccurately. This will result in slowing down with an underclock and speeding up with an overclock.

The HWBOT team found that after a 6% CPU base clock decrease, the time in the computer after five minutes lagged behind the actual time by 18 seconds. In case of benchmarks, this translated to a 5 to 7 percent score boost, when compared to a computer of equal clock speed that is modified only through multiplier adjustments. Likewise, a base clock increase caused the score to decrease in the same benchmarks.

After finding out this problem with Windows 8, HWBOT is no longer accepting the benchmark results in the operating system. They are planning to invalidate all the previous Windows 8 results. The problem with this bug is that there is potential for the overclockers to use this bug for their advantage. The HWBOT wants to make sure that there is no scope for cheating.

The real-time clock is a hardware feature of almost all the computers. Its duty is to keep track of the current time. In certain low cost and embedded systems, the RTC circuit is removed. This is done to save costs and in the Windows 8 OS, Microsoft has made many changes to preserve the time-keeping compatibility in these machines. Now that it has been found that these changes affect the benchmark in some situations, Microsoft will look for solutions to patch this issue at the earliest.

Let us hope that Microsoft will come up with a fix for the overclocking bug soon. If you would like to know more on the overclocking bug and other Windows 8 problems, you can refer to the Microsoft support forums.

Monday, November 18, 2013

Features Of Windows 8.1 Preview Version

Microsoft released the Windows 8.1 preview so as to address and fix many criticisms and flaws of the Windows 8 operating system. Microsoft released the Windows 8 operating system with the Surface tablets with an intention of helping the users work on an operating system that can be viewed on both mobile and desktop computers at the same time. But the sales did not go as Microsoft planned, as the system was too modern and retro for the traditional PC users. They found many Windows 8 problems including the lack of Start menu button in the desktop, which was not at all acceptable for the traditional PC users. Below we discuss some of the main features of Windows 8.1 preview.

Most of the Windows 8 users without a touch screen display found it very difficult and rather irritating to use the new Windows 8 operating system with its Metro user interface that showed all features and applications as tiles in the desktop. They were not ready to migrate from the classy interface provided by the Windows XP through Windows 7, which allowed them simplicity for access. Most companies that migrated to the new Windows 8 operating system had to give training to their employees for familiarizing with the Windows 8 user interface. This problem is well dealt in the new Windows 8.1 Preview, as you can toggle easily to the Windows 7 desktop view with a single click.

Start button
Start button in Windows 7 and previous operating systems released by Microsoft provided easy access to many time saving functions and actions. By removing this button in Windows 8, Microsoft made performing certain tasks difficult. This is well taken care of in the Windows 8.1 preview operating system by getting back the Start button at its position in the left bottom corner of the screen. In addition, the Control Panel menu is also back with its full features. Now, it is known as PC settings and includes many set of options and sub options for personalizing your computer.

File Explorer
The new retro File Explorer in the Windows 8.1 preview has dealt with almost all Windows 8 problems related with the file explorer and has additional functionality features. The File Explorer is now more like the Windows Explorer program found in the previous versions of the Windows operating systems.

Overall, Windows 8.1 preview dealt with almost all Windows 8 issues and optimized the overall experience of the PC usage. 

Wednesday, November 13, 2013

Deleting Toolbars From The Internet Explorer

Toolbars are essentially designed to ease and enhance your browsing experience. Many toolbars flourish the internet and it is hard to choose the best one suited for your needs. Sometimes, toolbars are automatically downloaded and they can prove to be a huge annoyance for users. The toolbars get automatically downloaded when you try to download software or utilities from the internet. When people find that toolbars are more of an irritation rather than of any use, it is essential to get rid of them.

By following the below provided how to remove toolbars tips, the annoying toolbars can be easily removed from your system.


  • Access the Internet Explorer browser in your system. In the Internet Explorer window, choose the Tools menu and select Add-Ons. For the menu to appear in Windows Vista/Windows 7, users can make use of the Alt key.
  • Below the Add-On Types from the Manage Add-Ons window, choose Toolbars And Extensions.
  • Below the Show menu, verify that all add-ons are selected.
  • The toolbar that you need to remove has to be selected. Click on the option labeled Disable.
  • A window containing details such as services and features of the toolbar will be disabled sometimes and may appear on screen. If a window like that appears, all the items have to be check marked and then select the OK button.
  • In order to close the add-ons window, click the Close button.

Now onwards, the toolbars that you have removed will not haunt you when you use Internet Explorer and you will have a pleasant experience while surfing the web. However, you can also access the Control Panel to remove toolbars from the system.

  • Click in the Start button that is housed at the extreme bottom left of the taskbar and the Start menu will pop up. From the menu, click on Control Panel.
  • Now the Control Panel window containing many icons will be present.
  • Open the Programs And Features option.
  • Search and locate the toolbar that you want to uninstall from the uninstall window and choose the Uninstall option.
  • The instructions that appear have to be followed in order to remove the toolbars completely.
  • After the uninstall process is complete, you can see that the toolbar is no longer present in your web browser.

By following these how to remove toolbars tips, the toolbars can be easily removed from your system. Make use of our tech support feature for any further assistance.

Tuesday, November 12, 2013

How To Go About The Windows Update

In order to have a smooth and efficient operating system, it is necessary to update your windows operating system. Keeping your windows up to date is a necessity because all the necessary security updates, files etc that are required for the proper running and security of the system are available in the windows updates. By following the below provided windows help and support guidelines, the windows update can be easily done.


  • Turn on the system and wait for the desktop to load.
  • Check if you have an active internet connection as the update will not be possible without an internet connection.
  • Select the Start button that is visible in the taskbar and the Start menu will pop up. Choose Programs and select the windows update. Select the link and you will reach the Microsoft website.
  • The Custom option has to be selected and the system will be checked for the necessary updates that are needed. This process is done by the Microsoft utility.
  • Go through the different updates that Microsoft recommends. The requirement of the update and the time the update will take to install is provided by the utility. The updates that you need to install have to be selected, and then choose Review And Install Updates.
  • Go through the list of updates, and verify if the required updates are chosen, and select install updates.
  • The End User License agreement will pop up on screen, and you have to go through it, and select the I Accept option. Now the update installation procedure will start.
  • The update process will take some time, so wait for the updates to get fully installed. You will be asked to restart windows after the completion of installation of the updates. Therefore, before restarting windows save all your work as if you restart without saving, you will lose important data.
  • So after saving your data and restarting windows, you can see that all the chosen updates will be installed and your system will be having the required necessary updates.

By following these simple Microsoft help and support guidelines, the important updates that are required can be easily done. If you have any doubts with the update procedure or have trouble following the guidelines, you may visit the Microsoft help and support website. The Microsoft support website contains the best help solutions related to all Microsoft related problems.

Tips For Logging In To Windows If The Password Is Forgotten

If you have forgotten the password for your user account in Windows, you will not be able to access the files and programs in it. Follow the simple tips given below for resetting the password and start using the computer again.


If you have the password recovery disk with you, then take the disk and insert it in the optical disk drive of your PC. When the reset disk loads, it will open a small on-screen dialog box. Follow the instructions given in the dialog box for logging in to the account and then reset the password that you have forgotten.

If you have forgotten the password of one of your user accounts, then log in to the administrator account for changing the user password if you know the administrator login details. The procedure for accessing the administrator account may vary in different versions of Windows operating systems. Sometimes you will need to login using the Safe Mode option for accessing the administrator menus.

One of the best methods for resetting and recovering your lost password is to use password recover software. You will be able to find lots of recovery programs that are either free or need payment from the Windows support sites. If you do not have a password recovery program with you, download it from the internet and then move it to a CD or an external thumb drive. Now move the recovery program to your locked computer, run the program, and follow the onscreen instruction shown by the recovery program for recovering the password you have forgotten.

If any of the above methods do not work for you, then the Windows support site advices you to reinstall your operating system using the Windows setup disk for resetting the forgotten password. Remember not to overwrite the already present OS installation in your system so that if you remember the password of the account in the future, you can login to the account and access the data in the account. You will be able to use your computer if you install a new operating system in your computer, you will be able to use your computer without having to reset your password.

If you follow the simple tips given above, you will be able to use the computer even if you have forgotten your login password.

Monday, November 11, 2013

Setup Outlook 2013 With Microsoft Exchange 2010

Outlook 2013 is the latest version of the email manager program developed by the tech giant Microsoft. Follow the simple Outlook setting instructions given below for setting up Outlook 2013 with Microsoft Exchange 2010.

  • Launch the Outlook program by double clicking on its shortcut icon found in the desktop and then click on the Search option found under the Charms menu option in the left side of application window. 
  • Click on the Settings option found under the Mail tab in the Search option and then click on the option labeled Show Profiles.
  • Now click on the Add button for adding a new profile in the Outlook program and then give a name of your choice.
  • To configure the server settings, choose the option Manual setup or additional server types and then select Microsoft Exchange Server or compatible service. 
  • Click on the Next button to continue. 
  • Configure the server with the Outlook setting as shown below.
  1. Server: Outlook 
  2. User Name: enter your full email address with domain name.
  3. Set the Offline Settings as Use Cached Exchange Mode and set the duration to three months. You need to enable this setting for storing your emails in your computer.
  • Now click on the More Settings tab and then on the Advanced tab. 
  • Put a check mark in the box found next to the option Connect to Microsoft Exchange using HTTP and then click on Exchange Proxy Settings. 
  • Now set the proxy settings as shown below by putting a check mark on the boxes beside the options. 
  • Connect using SSL only
  1. Only connect to proxy servers
  2. On fast networks
  3. On slow networks
  • Now enter connect.emailsrvr.com in the first field found in the window and msstd:connect.emailsrvr.com in the second field found just below the first field in the proxy settings window.
  • Remember to change the authentication of the proxy server to Basic Authentication and then click on the OK button.
  • Now when the process asks you to enter your email and password, enter those and then click on the Next button followed by the Finish button to complete the configuration. 
If you follow the simple instructions given above, you can successfully configure Outlook 2013 in Microsoft Exchange server. If you cannot follow any of the instructions given above, then feel free to contact the Outlook support team.

Friday, November 8, 2013

How To Say Goodbye To The Ask Toolbar

The use of the Ask toolbar has been a debatable question by many. Many feel that it is an utter waste, and feel that it is better to remove the toolbar rather than keep it. While others consider the toolbar as an absolute must have while surfing the web. Most of the time, the toolbar is downloaded from the web, but many a time people get frustrated, as sometimes it is automatically installed on the system when you download and install other software. However, removing the Ask toolbar is a facile process that can be done in very few steps, and by following the below Ask toolbar removal tips, the Ask toolbar can be easily removed from the system.

Deleting the Ask toolbar from Windows XP

  • Exit from all the web browsers that are currently open on the system.
  • Click the Start button that is present in the extreme bottom left of the taskbar, and the Start menu will pop up. From the menu, choose the Control Panel that is visible. A number of icons will be present on the Control Panel window, and among the different icons choose the Add/Remove programs icon.
  • The Add/Remove Programs contains a list of programs that are installed on the system. From the list choose the Ask toolbar and select the Change/Remove option. Now follow the different instructions that appear, and the uninstall process will be complete.
  • Now the Ask toolbar will be successfully removed from your Windows XP operating system, and no longer be present when you surf the web using the web browser.

Deleting the Ask toolbar from Windows Vista

  • Exit from all the web browsers that are currently open on the system.
  • The Start button will be present on the taskbar. Select it. Now the Start menu will appear on screen. Select the Control Panel.
  • Choose the Uninstall A Program option, which is present below the Programs icon.
  • Select the Ask Toolbar and select the Uninstall option, and then choose the Continue option.

Now the toolbar will be successfully removed from the Windows Vista operating system, and it will no longer bother you when you surf the web.
By following these simple Ask toolbar removal tips, the Ask toolbar can be removed easily from the Windows XP operating system, as well as the Windows Vista operating system. If you have any issues contact Windows Online support.

Monday, November 4, 2013

Altering Settings In Google Chrome

For a user who makes constant use of the internet, a speedy browsing experience is a necessity. Among the different browsers that are available in the market, the Google Chrome is one of the most sought after. Surfing the net with the browser is very fast and it has a very efficient pop up blocker. Also support for various numbers of extensions and add-ons are possible in the Google Chrome. The web browser has been very successful and won loads of praise. Well for a first timer, customizing the Google Chrome might be a problem. In order to customize the settings in Google Chrome you need to follow the below provided steps.

  • Turn on the system and wait for the system to load. After the system loads, launch the Google Chrome that is present on your system. Either access it from the location in the hard disk or access it from the desktop shortcut icon.
  • In the toolbar of the Google Chrome, the spanner icon will be present. Select the spanner icon and from the list that appears, choose Settings. Or you can type in the address bar Chrome://settings/personal and tap Enter, and the Settings window will appear.
  • The Basics option will be present on the left. Select it. The different customization options like displaying of the taskbar, whether the bookmark is shown and the search engine to use can all be customized. In order to change, select each option.
  • On the left, the Personal Stuff option will be present, and you need to select it. The buttons, the account that Chrome syncs, and even the passwords, can be customized. In addition, by selecting Get Themes, the theme can be selected.
  • In order to customize the back end of Chrome, select under the bonnet. The different settings include the browsing history and security settings, that relates to cookies. By selecting Change, the default download directory can be selected.
According to the user’s choice, the Google Chrome settings can be altered, and if the user feels like changing them, they can be again altered. By following these steps, the Google Chrome settings can be altered to suit your choice. If you have any doubts on altering the settings or require in depth help, you may visit the Google Chrome support website. The Google Chrome support website provides the best support for all your issues with Google Chrome. Use Google Chrome to enhance your browsing experience.

How To Remove The Mindspark Toolbar

A lot of people complain of the Mindspark toolbar and many consider the removal of the toolbar as the only solution. To remove the Mindspark toolbar is very easy and can be done in a few steps and by following the below provided toolbar remover guidelines, the Mindspark toolbar can be easily removed.


Removing From The Windows XP Operating System
  • Select the Start button that is present on the extreme bottom left of the taskbar. Now the Start menu will pop up. From the menu, choose the Control Panel. The Control Panel contains a lot of icons. Choose the Add or Remove Programs icon.
  • The Add or Remove Programs window will show a list of programs that are installed on the system. From the list, choose the entry for the toolbar.
  • Now select the Remove option.
  • Now restart your system and you can see that the toolbar is no longer present.
Removing From The Windows Vista Operating System
  • Select the Start button that is present on the extreme bottom left of the taskbar. Now the Start menu will pop up. From the menu, choose the Control Panel.
  • Choose Programs And Features.
  • Click the entry for the toolbar.
  • Choose the Remove option.
  • In order to complete the uninstall process you have to restart your system and you can see that the toolbar will no longer be present.
Deleting From Windows 7 Operating System
  • Choose the Start button that is present on the extreme bottom left of the taskbar. Now the Start menu will pop up. From the menu, choose the Control Panel.
  • Below programs, the Uninstall a Program option will be present. Select it.
  • Choose the entry for the toolbar.
  • Select the Remove option.
  • In order to complete the uninstall process you have to restart your system, and you can see that the toolbar will no longer be present.
Deleting from the windows 8
  • Place the mouse at the right edge of the screen, and select Search.
  • In the Search filed, type in Uninstall and choose the Settings category.
  • From the list on the left side of the screen, choose Uninstall a Program.
  • Click the entry of the toolbar from the Programs And Features window that appears.
  • Choose Uninstall.
  • In order to complete the uninstall process, you have to restart your system, and you can see that the toolbar will no longer be present.
By following the toolbar remover tips, the Mindspark toolbar can be removed from your system.

The Know How Of Taking Screenshots

Every Windows operating system is a fine piece of work. The different features and functionalities in each installment of it make the operating system a delight to use. As long as you’ve used any OS, you would know what taking a screenshot means. Taking screen shots is a very useful feature. Taking screen shots can bring in good effect if you want to convey something on the screen to someone, or use that information for the future. By making use of the Prtscr or print screen key on the keyboard, a screen shot can be taken. It is very easy to take a screen shot, and anyone could do it without breaking a sweat.

By following the Windows help guidelines provided below, you can take a screen shot of the entire screen, or just the active window.

To take a screen shot of entire screen
  • On the keyboard, on the upper right, , a key called the PrtScr will be present( print screen and on some keyboards). Tap the Print screen or PrtScr key in order to capture a screenshot.
  • Now open a new document like a word document, and right click inside the document for a menu to appear. From the menu, choose the Paste option. Alternatively, you can also make use of the Ctrl+V key combination in order to paste the screen shot.
Taking screen shot of the active window
  • Open the screen that you want to take a screen shot of. Like if you want to take the screen shot of an error message that is displayed, what you have to do is close/terminate all other Windows and keep only the required window open. Now press the Alt and Print screen keys together.
  • Open a new document like a word document, and right click inside the document for a menu to appear. From the menu that appears, choose the Paste option. 
By following, these Windows help guidelines, you can easily take screen shots and save them. If you have any doubt in understanding the guidelines, or you require any additional help, you may visit the Microsoft support website to redress your problems. The Microsoft support website provides the best Microsoft help that you can avail. Experts at Windows Online support are dedicated to providing the best solutions for your problems, and can be contacted any time.

Troubleshooting The Problems With Bluetooth On Vista

Windows Vista is an operating system that was developed as a successor to Windows XP by Microsoft. It includes many options that were unheard in its earlier versions. These modern and sophisticated features include the ability to connect devices via Bluetooth. A Bluetooth connection can be built into the computer, or in some cases, a separate adapter may be needed. Bluetooth is a wireless technology standard for exchanging data over short distances and uses a radio transmission to send and receive data from a connected device. However, issues may pop up related to the Bluetooth on Windows Vista.

According to the Windows Vista help, some of the common Bluetooth Vista problems that occur are:

Device Not Recognized 
  • Sometimes, your Windows Vista computer may not recognize your Bluetooth device, you may need to remove and then reinstall the device on the system. 
  • In such cases, first go into the Control Panel and then click on the option for Hardware and Sound. Now, select your Bluetooth device from the list, and then click Remove to uninstall it from the system. 
  • After uninstalling the device, reset it and then click Add to enable the operating system to automatically reinstall the device. 
Cannot Connect 
  • Another common issue occurs when you might be having a Bluetooth device that does not connect properly to the computer. The connection from the device may also be slow or work once in a while. 
  • In such cases, where the device cannot connect to the computer, go into the Control Panel and again click Hardware and Sound. Select the Options tab and then make sure there is a check in the box for Allow Bluetooth Devices to Connect to This Computer. At any point of time, you can also contact the Windows Vista help to get more information about such Vista problems. 
Syncing Errors 
  • Sometimes, your Bluetooth device may not sync with the computer correctly. You can fix it by opening the Sync Center. 
  • You can find the Sync Center in the Accessories program group from the All Programs option in the Start menu. Once you open the Sync Center, select the option to View Sync Conflicts on the left. If a conflict is present, click the option Resolve to see solutions to fix the issue. 
Hence, these are some of the commonly occurring Bluetooth issues on the Windows Vista computer. For more information, feel free to contact our technical support.

Wednesday, October 30, 2013

Steps To Export Messages From Outlook Express

Most of the systems running on the Windows XP operating system make use of the Outlook Express program for sending and receiving emails. Outlook Express is an email manager program that comes of great assistance in managing emails and tasks in the computer. Microsoft provides great services for the program through the Outlook Express help and support pages. Outlook Express makes it easy for users to manage their personal and business emails and helps in organizing contacts and calendars.
However, for attaining the best services from Microsoft, one must upgrade to the full version of the Outlook email manager program. In such a situation, you will have to export the emails in the Outlook Express program to Outlook. Follow the simple instructions given below for moving the messages in the Outlook Express application to the Microsoft Outlook program.

  • Open the Outlook Express program by double clicking on the desktop icon or by clicking on the quick launch shortcut in the taskbar. 
  • When the program window appears, find the File option in the Outlook Express window, usually found at the top left corner of the Outlook Express window. Choose the sub menu named Messages from the Export menu. 
  • Confirm your decision to export mail data saved in the Outlook Express program by clicking the OK button that is shown in the dialog box. 
  • In the next step, choose the Outlook Express folders that you would like to export. For exporting all the folders in the program, click on the All Folders radio button or highlight individual folders in the popup window that appear for exporting selected folders.
  • To start the export process in the Outlook application, click on the OK button that can be seen in the bottom part of the window. 
  • If the process asks you to enter the username and password of your account, then give in the same in the prompt window that appears. When the process completes, you will be able to see all the messages stored in the Outlook Express program in the Outlook mailbox. 
If you follow the instruction given above promptly, you will be able to move emails to the new Outlook program with ease. If you come across some errors while executing the instructions given above, then feel free to contact the Outlook Express help and support center for further assistance.

Tuesday, October 22, 2013

Fix Update Problems In Your Windows Computer

Microsoft lets users equip the operating systems with the latest security and application patches through a special service called Windows Update. Microsoft recommends users to perform Windows Update at regular intervals to make sure that your Windows system is up-to-date, with all the necessary updates and program fixes. These updates are necessary for the smooth and efficient functioning of your Windows computer.
Sometimes, even after performing several troubleshooting steps, your system may respond in the strangest way. In such cases, a system update should do the trick for you. However, you might still encounter problems while performing Windows Update. Your computer might download the available updates but may fail to install them. Here are a few Windows Online Support guidelines that will help fix such Windows Update problems.

  • Review the installation history. Go to the Start menu and select All Programs. Locate and select the option Windows Update or Microsoft Update from the menu. Select Review your update history. Locate the update that has a red X indicating that it is a failed update. Click the red X. You will see an installation error code in a new dialog box. Write it down on a piece of paper.
  • Navigate back to the main window for the Windows Update. Select the option Go to Knowledge Base articles. Type the error code you recorded in the last step in the search box and press Enter. Click on the link in the search result. You will be directed to a Knowledge Base article on Microsoft website. Follow the instructions step-by-step to troubleshoot that very specific failed update.
  • Scan your computer with a built-in tool called Microsoft Windows Malicious Software Removal Tool. Go to the Start menu and select Run. Type “MRT” without the quotes and hit the Enter key. Click on Next when you see the welcome screen. Select Full Scan and let the program scan your computer for malware that may be hampering your Windows Update. Follow the on-screen prompts to remove such malware.
  • Use an antivirus and/or antispyware program and run a complete scan of your computer. You may use the one that is already installed on your computer. If you do not have one, download one immediately. AVG, Norton and Avira offer free downloads and trials. 
Get Windows online support from Microsoft Support Center in case you need any assistance on this. You may either call the customer support line or use the online chat service to get the required assistance.

Monday, October 21, 2013

Troubleshooting Windows XP Update Problems

Microsoft releases updates and patches for all its operating systems that are currently in use. The Automatic Updates feature that was introduced from the Windows 98 operating system itself downloads and installs updates automatically. Usually, the Windows Update patches, service packs, hot fixes and security updates are downloaded and installed by the Windows Update program.
You may not notice the downloading and installation of the updates until you encounter any errors in the installation. Windows Update program will repeatedly try to install the failed update. Software issues, presence of temporary files that do not get deleted and other issues can lead to installation problems. The steps to troubleshoot these issues are discussed below. You may contact Microsoft tech support if you are not comfortable with performing the steps.

Steps To Be Followed
  • Turn on your computer and click on the Start button, which is located on the extreme left corner of the screen. This will open the Start menu. Go to All Programs link from the Start menu. From the list, select Windows Update.
  • In the Windows Update window, click on the link named Review your update history.
  • In the status column, you will be able to find a red X mark. Click on this and highlight the error number with your mouse. After that, hold down the Ctrl key and C keys together to copy this number. You can also write down the number if you wish.
  • Click on the Find Solutions button.
  • After doing the above steps, click on the field labeled Type keywords here. After that, press the Ctrl key and V keys simultaneously. This will paste the error number that you have copied in the previous step. You can also manually type the error number if you have noted down the number. After that, hit the Enter key.
  • The troubleshooter will open and will present you with the steps to troubleshoot the problem; follow these steps promptly.
  • You may also search for the Windows Update installation error number in the knowledge base of Microsoft if you are not able to fix the problem after following the troubleshooter.
These are the steps to be done to get rid of installation problems of Windows XP updates. You may also refer the Microsoft tech support module in the Microsoft web page to learn more about the steps.

Sunday, October 20, 2013

How To Perform System Restore In Windows Vista

Windows operating system has a special function called System Restore that helps you restore the computer’s system files to an earlier point of time. It is the safest way to undo system changes to your computer without affecting your personal files, such as e‑mail, documents, or photos.
Sometimes, the installation of a program or a driver can cause an unexpected change to your computer or cause Windows to behave unpredictably. Usually, uninstalling the program or driver corrects the problem. If uninstalling does not fix the problem, you can try restoring your computer's system to an earlier date when everything worked correctly.
System Restore uses a feature called System Protection to regularly create and save restore points on your computer. These restore points contain information about registry settings and other system information that Windows uses. You can also create restore points manually. Follow these Windows Help guidelines to perform system restore in Windows Vista.

  • Close any open Windows on your computer.
  • Now go to the Start menu and click on All Programs.
  • Click on Accessories from the popup programs list. You will get another popup menu, in which you need to click on System Tools. From this menu, click on System Restore. The system might prompt you to enter the administrator password. Provide the password information.
  • Go through the instructions in the system restore menu and select the option to restore your computer to an earlier date. Click the Next button to proceed.
  • A calendar will be displayed, from which you can select the restore date. The available system restore dates are highlighted in bold print. When you select the date, make sure to go back to a date in which you know your Windows Vista was functioning properly. Click on the date and click the Next button.
  • You will get a popup dialog box to confirm the date. Click OK and then Next. Now Windows will start the restoration process, which will take a few minutes. After this, the computer will shut down on its own and reboot. You will get a message that says the system restore was completed successfully. 
Performing system restore in a Windows Vista computer is an easy process. You need to remember that system restore in not intended to restore any personal data that has been deleted or damaged. For that, you need to use a separate backup program. If you need any further assistance, contact Windows Help and Support Center.

Tuesday, October 1, 2013

Windows 8 Update Settings

The best way to keep your system working in prime condition is to update it with security, software, application upgrades on a regular basis. You should also add service packs and patches to boost your system and safe guard it from issues. Your system provides you with different configurations to download and install these updates.
Following a Windows 8 installation, you can change the settings on how updates should be configured. Usually after the Windows 8 installation, it is one of the first things that the system asks of you. You must answer these in a certain way to customize you update settings. Here are some guidelines that are sure to come in handy:
  • Open the Control Panel in your Windows 8 system. You can access this from the Control Panel shortcut on the Apps screen. Alternatively, you can use the Power user menu to access if you have a keyboard or mouse.
  • You will notice a System and Security link; click or tap this link.
  • Your Windows update option will be open, where you must select the Change settings link on the left. This action will open the Choose your Windows Update settings window on the computer screen.
  • With the help of these settings you can easily control the way that Windows 8 will receive or install updates from the Windows Store at Microsoft. Choose the settings you wish to enable or look up different configurations on the internet, and choose which configurations meet your particular interest.
  • There are different configurations to choose from; the two most popular are installing every update automatically, and not doing any update at all.
  • Once you have chosen your preferred configuration for Windows 8 updates, click or tap on the Ok option to save these settings. You can change these settings any time you like.
You should probably configure the updates right after your installation of Windows 8, to have these updates appearing regularly. This will automatically boost performance of applications and programs, and keep your system running in optimum condition. Windows 8 is more touch inclined even on desktops, but if you find this difficult to handle, you can install Windows 8.1, which returns the Start button and allows you to switch between two interfacing configurations.
So get your Windows 8 systems today, and experience cutting edge performance on the latest Windows operating system.

Monday, September 30, 2013

Unnecessary Windows Updates

Windows computer users have an advantage of getting updates whenever these are released, entirely free of cost. Windows Update makes sure your computer is running the latest software from Microsoft. Running the latest update keeps your computer away from risks and keeps it a lot more secure. It is capable of patching vulnerabilities that may have been discovered on your system. It even provides updates to the Microsoft help section on your computer. It is also capable of giving your computer small extra features from time to time.
Sometimes these updates could be a bane too. You might have sometimes noticed how after installing a Windows update your system keeps slowing down or hanging on you. Sometimes after a Windows update you will find that your computer stops at a blank screen. These are various problems of having Automatic Windows Updates. If your computer is showing these symptoms, then you need not go for a full reinstall, but you just need to uninstall the offending update from the computer. Here are a few tips on removing updates from your computer.

Windows Vista and 7 Computers

Click the Start menu, which is in the lower left corner of the screen. In the Search box of the Start menu type Programs. Now click on the Programs and Features button. Click the View installed updates button to reveal the installed updates on your computer. You would see a list of the installed updates. Highlight the update that you want to remove, and click on Uninstall to remove the update from your computer. Restart your computer to reflect the changes on your computer.

Windows XP Computers

Click on the Start Menu and locate Control Panel. Click on the Control Panel option to reveal the Control Panel window. Now navigate to the Add or Remove Programs icon and double click on it to launch the list of installed programs on your computer. Click on the Show Updates check box on the top of the Programs window. Now you would see a list of the installed updates on your computer. Highlight the update that you want to remove, and then click on the Remove button, corresponding to the update. After the update finishes uninstalling itself from your computer, restart your computer to reflect the changes.
I hope that by following the above steps you were able to get your computer back in shape. For more Microsoft help please contact Microsoft support; they would help you with your problem and provide you with elegant solutions.

Thursday, September 26, 2013

Do You Have Outlook Printing Issues

MS Outlook helps you stay connected with your friends, colleagues and family through its email service. But that is not the only function it serves. It also provides other services like note taking, journals, appointments, contact manager and calendar. Thus Outlook functions both as an email client as well as a personal manager tool. You can also create a transportable account and activate your Outlook account on another system, using the personal address book in MS Outlook.
You can print documents, attachments, email messages and your calendars, directly from the application. This is facilitated as Outlook stores all of its print style configurations in the OutlPrnt file. A corrupted OutlPrnt file can cause serious issues with the printing process. To fix this you must rename the OutlPrnt file so the Outlook program creates a fresh copy automatically. This fresh copy has the default settings configured, and hence eliminates your printing problems.
So are you a novice to Outlook? Well here are some instructions that should help you with fixing your problem, that is to say renaming the OutlPrnt file.
  • Exit the outlook application either by clicking the X symbol on the right topmost corner, or by clicking the File option in the toolbar and selecting Exit from the menu.
  • Click on the Start menu in your desktop and choose My Computer option. Alternatively you can also click on the Computer icon in your desktop.
  • Go to the Outlook program folder saved in your hard drive. Usually for Windows XP users or those using other versions, this folder will be located in the C drive. In Windows XP you can find the Outlook program folder in at C:\Documents then Settings\username\Application Data\Microsoft\Outlook.
  • If your operating system is Windows Vista or Windows 7, this folder will be found in the C:\Users\username\AppData\Roaming\Microsoft\Outlook.
  • Select the file to mark it.
  • Place your mouse cursor on the actual OutlPrnt filename and click it.
  • In the file name add .old as an extension to the OutlPrnt file name. Press Enter to save this file extension.
  • Now proceed to restart your Outlook, which will create a fresh OutlPrnt file.
Now you have successfully removed your Outlook problems with printing. You can now print all important documents, calendars and emails without any hassle. If you still encounter Outlook problems with the printing process, check in with Outlook help to see any viable solutions for your issues. If problems persist contact the Outlook help desk to diagnose and resolve any issues.

Wednesday, September 25, 2013

Recovering Deleted Yahoo Messenger Emails

Almost all the computer users may have used the Yahoo messenger chat software. This is a very popular instant messaging system that is in use in almost all parts of the world. This messaging system allows the users to converse with their friends and family members over the Internet connection. This allows a one-to-one conversation with utmost ease. The main features of Yahoo messenger include instant messaging, photo sharing, and web cam features. This can also be used to send text messages to mobile phones. This service also allows the user of the program to keep a list of family and friends among the available contacts. This makes it very easy to start a conversation with the people in the list.
The conversations in Yahoo messenger take place in a conversation window and closing the window will make the entire conversation to end. Opening a chat or conversation window with the same contact will open a new window that is blank. If you have accidentally closed a conversation window and want to get back previous chat messages, you can follow the instructions explained below. The conversations will not be deleted by closing the window. Do not mistake this for the procedure to recover deleted Yahoo emails. The procedure to recover deleted Yahoo emails is different. This is only the procedure to get back the chat messages.

  • Open the Yahoo messenger program. Look at the name of the contact in your Yahoo messenger program and select the contact whose conversation you want to recover.
  • Move the mouse pointer to the arrow on the right side of the selected contact’s name. You will get a menu. From the menu that appears, select View Message History.
  • This will open the conversation window, select View More History from there.
  • Doing the above step will open the My History tab. Look through the conversations which are listed in this tab. When you click on a conversation listed here, the entire conversation appears at the bottom of the tab.
You can recover the conversation that you have accidentally closed by following this procedure. You may get the copy of any of the conversation by this method until you have deleted the conversation from the history manually. If you are not okay with any of the steps, you may refer the official website of Yahoo or contact the Yahoo support team for further assistance.

Tuesday, September 24, 2013

How To Use Webcam With Microsoft Messenger

Windows Live Messenger, previously known as MSN Messenger, is an advertisement-supported Microsoft chat tool. This application offers file sharing, audio and video calling, time-stamped messages and several other features, which are compatible on both PCs as well as hand held devices.
However, in order to facilitate video calling, you will have to make use of a webcam device. The person over the other side should also possess a webcam device for the video chat to work. Configuring a webcam device on your PC is relatively an easy task and we have listed out the steps to do it in the easiest and simplest way.

  • You would be required to buy a webcam if your computer has no built in webcam. Insert the USB pin of your webcam into any USB port available on your computer. If you are using the device for the first time, you will have to install the driver software for your device manually to make it work. You can either use the driver disc that comes along with the product or download it online to get the latest driver software. The latest versions of windows automatically install the apt driver software for your device at the moment it is first used. 
  • Launch the Microsoft Messenger application and press the Show Menu icon, which is located next to the search bar.  From the menu bar, click Tools and select Audio and Video Setup option.
  • You will receive Set Up Audio and Video screen and click Next to continue. Choose your device from the list and click Finish.
  • Now your device is ready to initiate video call process. To perform a video call, enable the Show Menu icon and click Actions, then Video, and further click Start a Video Call. You will receive a prompt to choose the contact with whom you need to establish a video call. Once you make a choice, the person will receive an invitation to join the video call with you.
  • You can now see him live on a window that will open up once the video call is established. The window would also contain the provision for entering text, which is located towards the bottom of the window.
Contact Microsoft chat support team if you are still unable to connect and use your webcam device with Microsoft Messenger. They can provide you with assistance to get the issue resolved.

Thursday, September 19, 2013

Enter The World Of Online Games

Are you a hardcore gamer? Do you spend hours on end trying to hone your skills at a game you really love playing? If so, why not develop your skills on online games using your console. The great aspect about game consoles is that they allow players to plat at a completely new level on the internet. There are also a great number of gaming consoles to choose from, like Sony PlayStation 3, Microsoft Xbox 360 and Nintendo Wii. All these provide for you to play online, and all that requires is high-speed internet. However, the recent innovation in broadband has supplied gamers with a high-speed internet connection, so that they suffer from no lag. Here are some ways to play these awesome games using different consoles.
  • Microsoft Xbox 360 – One of the leading names in the console industry, Xbox has great online gaming features. There is a Silver level, which offers free entry to let you become part of the online gaming communities. This level also helps you download online games, create individual profiles, and chat with other players. If you are a serious gamer and wish to butt heads against other players, then you need to upgrade to the Gold level. When you buy your Xbox, you get a one-month free gold level, but if you want to continue then you must shell out some cash. There are different deals and packages available depending on where you purchased it, etc. Check Xbox live or contact Windows online support to tell you about these pay packages. Windows online support will also assist you in troubleshooting problems with your Xbox.
  • Sony PlayStation 3 – One of Microsoft’s biggest competitors, the PS3, is connected to the PlayStation network. The network is free and allows game downloads, chat and one-on-one gameplay. All you need to access this network is to sign up your console and start playing. However not all games are free, as some require paid subscriptions and a downloading fee, but the service charges are free.
  • Nintendo Wii – The biggest gaming console company by far, this Japanese company revolutionized gaming for gamers everywhere. The Wii also has online gaming configuration, and tons of games can be played using a Nintendo Wi-fi connection. Just like other consoles, you can battle one-on-one against players, or make clans and battle in groups. Wii also has a tremendous collection of online games, which can satisfy the greed of any gamer.
So what are you waiting for? Get your console today and enter the realm of online computer games.

Wednesday, September 18, 2013

Resolve Calendar Issues In MS Outlook

MS Outlook is one of the most popular and useful email applications, and is used by millions of people. The user interface of the MS Outlook program is top notch, and this has helped the program attract millions of users.
It can also be used as a personal information management software, as it includes different functions such as a calendar tool, an email application etc. With the help of the Outlook program, the users will be able to send and receive emails, set appointments with their contacts, set personal reminders, etc. It is a complete organizational tool, which helps the users take control of a variety of functions. However, the Outlook program does suffer from occasional problems that can make the life of the user very difficult.
Once the program starts to malfunction, it might be very difficult for the users to get it back up again, as the troubleshooting process might take time to complete. Most of the problems with Outlook concern its tools, such as the calendar and the email applications. The calendar issues in the Outlook program can be resolved using some easy techniques.

Methods to resolve calendar issues in Outlook

The Outlook program comes bundled with certain command line parameters that are very useful in repairing the problems in it. If you were to start the Outlook program with the command line switch "Outlook /cleanreminders", then the program would regenerate all set reminders. Run Outlook with the "Outlook /CleanFreeBusy" option, on Outlook clients connected in a Microsoft Exchange environment, to repair problems with the Free/Busy data.

For the Free/Busy data to update and function properly, network connectivity is required for the Microsoft Outlook clients who are in an Exchange Server environment. Most of the issues with the calendar tool in the Outlook program can be resolved by restoring the network connectivity.
In some cases, the problems that you are encountering in the MS Outlook program might come down to problems within the Outlook program itself. Such problems with Outlook can be resolved by downloading and installing the latest service packs and patches that are released by Microsoft.
These are some of the problems that users face on a regular basis in the calendar tool of the Outlook program. Make sure that you try some of the methods mentioned here if you are faced with some such Outlook problems.

Friday, September 13, 2013

Tutorial For Opening Application Windows In Full Screen

Most of the programs in the Windows operating system open in the Windowed mode by default to save space and to do multitasking. However, some of the users would prefer the applications to open in the full screen mode so that they can view the application options and tools more clearly in the whole screen. If you are one of those who prefer to use the applications in full screen mode, then there is good news for you, you can easily change the application to run in full screen using the simple tricks from the Windows support site given below.

Tips And Tricks 
  • To make the application window run in full screen, try pressing the Alt key and the Enter key simultaneously. This keyboard shortcut will work in almost all games and media players in the Windows operating system. You can use the same keys to bring the window back to the windowed mode. 
  • To make the web browsers like Internet Explorer, Google Chrome and Firefox to work in the full screen mode, press the F11 key in the keyboard. To return to the windowed mode, press the F11 key.
  • To make the Microsoft Office suite programs like Word, Excel, and other office applications, hit the Alt and the V keys in the keyboard simultaneously and then press the U key. To exit from the full screen mode in Office suite applications, click on the Esc button found at the top left corner of the keyboard.
  • If for some application, none of the above shortcuts work, then right click on the shortcut icon of the application found in the desktop of your computer and then click on the Properties option found at the bottom of the drop down menu. Then click on the dropdown menu found next to the Run option and then select the Maximized option. Now click on the OK button to the run the program. Now when the application launches, you can see that the application occupies the full screen, although you can see that there is a bar at the top of the window.
If you follow the above instructions carefully, you will be able to make the applications in your Windows operating system based computer run in the full screen mode. If you need any more clarifications or tips regarding the applications in the Windows OS, just visit the Windows support website.

Monday, September 9, 2013

Installing Microsoft Cal On Your Phone

Client Access License or Cal, is a software license, which is usually distributed by the software companies in order for their clients to connect to its server software. This is helpful as the Cal allows the clients to use the services provided by these software companies. Accessing the Microsoft Cal can be confusing, and it could also be difficult accessing the Terminal Service license. However, to access the Microsoft Client Access License, you need to activate the Terminal Service License over the phone. The server of the Terminal Service uses these licenses, as they help in tracking down and allowing the client permissions to the Windows 2000- based computers, which have these Terminal Services enabled. Usually, a digital certificate is given when you activate the license server. This certificate validates the ownership of the server, as well as checks its identity. Installing and accessing Microsoft Cal is easy by activating the Terminal Service license over the phone.

You can follow these instructions to activate the Terminal services License on your phone:
  • Click on the Start button on the left bottom of your desktop and click Settings. Now, click on the Control Panel option. Now, you would see a whole list of options from where you need to select Administrative Tools. Now, click on the Terminal Service Items. This would be clearly mentioned in the Tech Support column where you can also post your question.
  • Now, double-click on Terminal Services licensing option. This would lead you to an option where you can activate the license.
  • Now you would need to activate the license in the console tree. Right click the license server you want to activate it and then click Activate Server.
  • Now, choose the Connection Method option and click Telephone in it. Click the option Next.
  • You need to select your country or region in order to add the details. Once, you enter the details, click Next. You would see a phone number being displayed. Make a note of the number. You can also contact the Microsoft Tech Support to for assistance.
  • You can call the phone number and give the product ID number to the representative. Type the license server ID into the space available on the screen. Click Next.
  • Once you click Next, follow the instructions to install client license key packs right away. You can also install the client license packs later. For this, uncheck the Install licenses now and click Finish.
Therefore, you can follow these simple steps to install the Microsoft Cal in your computer by activating the Terminal Service License.

Tuesday, September 3, 2013

How To Setup An Outlook Account On Your Computer

The Outlook Express is a multi-functional email client application that lets you manage your various tasks and events, in addition to using its email sending and receiving capabilities. It acts more or less like your personal manager and helps you manage your professional and personal events alike. You can set up an Outlook account using your web based email account.
Given below are the Outlook tech support guidelines to set up an Outlook account on your computer.


  • Install Microsoft office in your computer as the starting step, and if you have it already installed on your PC, launch Microsoft Outlook from the office program list.
  • Navigate to the Tools menu and then select the Account settings option to start creating your Outlook account.
  • Select the New tab from the Account Settings window and then from the options provided, choose to connect to your email either through the Internet Service provider (ISP), or through a Microsoft Exchange server of your organization. The ISP may include any of the options including Http or IMAP.
  • You would have to fill in the details such as your full name, the internet based email address, and the password used to access the mail.
  • Select the check box corresponding to the option Manually Configure Server Settings or Additional Server Types. Type in your mail ID once again, and then choose the type of Email from one of the categories mentioned above.
  • Once you finish this step, select the account type that you wish for, and then enter the name of the incoming mail server as well as the outgoing mail server. From the ISP, IMAP or POP3 server options available, you can choose one for the incoming and outgoing mail servers. For example, if you happen to choose the IMAP server for incoming emails, the mail server will look something like imap.[name of the internet service provider].com . The same is the case for your outgoing mails as well, and the server chosen can be different from the incoming mail server.
  • Once you have selected the incoming and outgoing mail servers, choose the username and password that you need to access you email. You can select the checkbox corresponding to the Remember Password option, so that you need not type in the password every time you access your account.
  • Click on the Test Account Settings to send or receive a test mail. 

Hope you were able to successfully setup an Outlook account on your computer. If you need any further assistance on this, contact Outlook tech support team or Microsoft Support Center.

Sunday, August 18, 2013

Tutorial To Fix The Horizontal Lines On Your Computer

After prolonged usage, it is normal that your computer starts to turn out to be troublesome and it may affect the performance of your computer. It is the same with your computer monitor. With time, you may notice that your monitor experiences problems such as horizontal lines, flickering monitors and other display issues. According to our tech support team, these issues are mainly because of outdated device drivers, malfunctioning hardware and device-to-system incompatibilities. In most of the cases, these issues are easy to detect. However, in some cases, it can take a long time. Well, given below are some simple instructions from our IT support team that will help you fix horizontal lines problem with your computer.


  • You can begin the process by launching the Windows Start menu. For this, you need to click on the Start button that is located on the left side bottom corner of your computer screen. This will open up a list of Start menu options.
  • Next up, you need to click on the icon that is labeled by Control Panel from the Start menu. This will open up the Control Panel window on your computer screen from which you need to click on the option that reads Appearance and Themes.
  • Now, you need to click on the Display option and then click on the tab that is named as Settings. After that, you need to click on the Troubleshoot button and then follow the onscreen instructions. If the problem persists, go to the next step.
  • Once you do that, you need to go back to the Control Panel window and click on the option that is named as Performance and Maintenance and then select the System.
  • Following which you need to go to the Hardware tab and then click on the option that is named as Device Manager.
  • After that, you need to click on the Display Adapters option listed under the console tree and select your active monitor.
  • Click on the General tab of the hardware malfunctioning hardware and choose the Driver tab. Click on the Update Driver option.
  • Go to the Windows Catalog and download a compatible driver.

Now, that was some information to fix the horizontal lines on your computer. For any further information on this, please do get in touch with our IT support team.

Tuesday, August 13, 2013

Dealing With A Slow And Unresponsive Microsoft Outlook Application

As you use your Microsoft Outlook application over some time, the email folders eventually get overloaded and become a mess. When the Outlook email folders get too crowded, problems like Outlook slowing down while opening, etc can occur. Follow the simple guidelines mentioned below to fix the Outlook problems that cause Outlook to slow down or become unresponsive.


  • Launch Microsoft Outlook on your computer. If a desktop shortcut exists, click on the desktop shortcut link to launch the application. If not use the Start menu popup. To launch the Start menu, click on the Start orb placed in the bottom left corner of the home screen.
  • From the Start menu popup, select the label that reads All Programs. From the All Programs submenu, select the label that reads Microsoft Outlook.
  • Drop into the inbox folder. From the inbox folder, select the emails that have been read already. Move the selected read emails into a new a folder. To move the emails, select the emails, and drag and drop them into the folder where you are storing the reads emails. For the best results, try to keep the number of these in your inbox folder under 100. Anything beyond that would be asking for an application crash.
  • Customize your archive settings. Make Outlook delete all the messages that are moved into the archives folder. This will clear up the space. Move the mouse and highlight the label Inbox Folder. Right-click on this folder. From the drop down, select the label that reads Properties.
  • This will launch the Properties Window. Select the AutoArchive tab. Scroll down the tab. Set the time for which you want the folder to hold the archived messages. Enter the date into the drop down date box.
  • Hit the trash button to clear the trash folder, both on Outlook and on your computer. This can fix the issues to an extent.
  • Restart your Outlook application, after you have finished performing the above-mentioned procedure. Try accessing your inbox, and other folders.
  • If you still have issues with Outlook, try reconfiguring the whole thing, or reaching the service provider of the same for support.

Follow the above steps to fix your Outlook problems. For more assistance and help on the same, feel free to reach us anytime, on our 24-hour toll free help line number. You may also drop by our tech support pages for assistance and help.

Thursday, August 8, 2013

How To Reset Your Windows Live Help Password

In order to log in to your Windows Live account, you need to have your log in id and password that are created during the time when you created your user account. Now, if you lose your password, there is an easy way by which you can reset it. Therefore, before you dial the Windows support number, just try out these simple instructions given below to help you do that.


  • Start the process by launching the web browser and browsing to the Windows Live Solution Center website. After that, you need to click on the option that is named as Sign In and then select Forgot your password option located beneath the password field.
  • Next up, you need to type in your Windows Live ID. Now, you will be asked to enter the CAPTCHA security code exactly as it is displayed on the picture. When you are done, click on the Continue button.
  • Once you did that, you need to click on the option to check your identity. You need to type in the answer for the security question. You can also opt for the verification link to be sent to an alternate email address that you have initially provided. When your identity is verified, the password reset page will get automatically loaded on to your computer screen. Now, you can reset your password.
  • Following which, you need to type in the answer for your security question. You will now be asked to provide other details such as your location. Type in the necessary details in to the text fields provided. This will open the account reset page.
  • After that, you need to provide your alternate email address. Please note that your password reset email will be sent to the alternate email address that you provide. You need to copy and paste the link that has been sent to you to the address bar of your web browser, and then, hit the Enter key on your computer keyboard. 
  • Now, you need to type in your Windows Live ID into the space provided in the account reset page. After that, you need to create a new password and then re-enter it in the respective fields. Click on the Continue button.
  • You will now be able to sign in to the Windows Live account with your new password.

Now, that was some information about resetting your Windows Live Help password. If you still encounter any trouble, please dial the Windows support number to connect to the Windows support team.

Monday, July 8, 2013

Tutorial To Find An Email In Microsoft Outlook

Microsoft Outlook is one of those programs that does not need any introduction to an average computer user. Most of the users are familiar with this excellent email and personal information management software designed and developed by tech giant Microsoft. Among all the incoming email messages from friends, family, professional contacts and mailing lists, locating a specific email can prove difficult even if you catalog it in a specific sub-folder. If you need to find a particular email, it can prove to be a tough job. However, there is a search function incorporated in the program to deal with such Outlook problems.

Follow the set of simple and easy guidelines given below, provided by the excellent Outlook tech support team that you have to follow in order to find an email in the Microsoft Outlook program.

Instructions to find email in Microsoft Outlook program

  • Start off the process to locate an email by opening the Microsoft Outlook program in your computer. Once the program is launched, click on the Mail function.
  • Click on the specific folder you want to search in the Navigation pane, or choose the All Mail Items option to include all your folders in the email search.
  • Type the phrase you are looking for in the Search box. Outlook will search through your emails for the phrase and will display a list of results while you type.
  • Click on the downward-pointing double arrow icon displayed to the right of the search box to add advanced filters to the search function. Filter out specific recipients or senders, periods, message subjects and more to help narrow down the search results.
  • Click on the email you are looking for in the Results list to bring up the full text in the message pane. This finish off your search for the email and you can now read it.

These are the instructions provided by the ever reliable and efficient Outlook tech support team that you have to follow in order to resolve some common Outlook problems. These Outlook issues can be resolved quickly with the help of these simple troubleshooting tips. These troubleshooting instructions from Outlook tech and help support team will help you in finding an email in the Microsoft Outlook program.

Tutorial To Undo A Windows Update On Your Computer

Microsoft releases regular updates for its Windows range of operating systems. If you find that a set of updates have been causing problems on your computer and creating software conflicts, you will be required to remove that update from your computer. This can be done with the help of some simple troubleshooting tips.

Microsoft help and support team has provided a set of simple guidelines which when followed will enable you to undo a Windows Update that you have carried out on your computer.

Instructions to follow

  • First of all, turn on the computer that you want to configure. If the update is causing the computer to crash after or during start-up, restart the computer in Safe Mode by holding down the F8 key on the keyboard during start-up.
  • Click on the Start button displayed in the lower left hand corner of the screen. The Start Menu will be displayed on your screen, displaying a list of options that you can choose.
  • Select the Control Panels item from the Start menu. This loads a window that will give you options on various settings for your computer.
  • Find and double-click with your mouse on the option that reads Add/Remove Programs in the Control Panel window. This piece of software allows you to install and uninstall programs from your computer.
  • Choose the Install/Uninstall Tab or the Change or Remove Programs Tab. You will now see a list of programs installed on your computer.
  • Scroll down to the end of the list of programs. Near the bottom of the list, you will see a list of updates that have been installed on the computer.
  • Select the update that has been causing the computer issues, and click on the Remove button. Follow any on-screen instructions that may appear, and then reboot the computer. You have now removed the update.

Follow these set of simple guidelines given above if you want to undo a Windows Update that you have carried out on your computer. These are simple guidelines and you should be able to finish off this procedure within a matter of minutes. The Microsoft help and support team has provided these instructions that you can follow in order to undo a Windows Update on your computer.

Tuesday, July 2, 2013

How To Install Failed Microsoft Updates

The Windows range of operating systems are developed and released by the tech giant, Microsoft. One of the major reasons for the huge popularity enjoyed by the Microsoft operating systems, is the fact that they provide one of the best after sales support in the business. They have extensive networks of tech support teams, who handle any type of problems that the users throw at them. So, before you set out to dial the Windows support number and talk to the Windows support team, follow the set of easy and simple guidelines given below, which will in all probability suffice if you want to install Microsoft updates on your computer.


Start off the process by clicking on the Windows Start button located on the bottom left corner of your Windows desktop screen. Click on the Run button located in the Start Menu and then type services.msc into the search box. Click on the OK button after entering the term. In Windows 7/ Vista operating system, type the keyword into the Start Search box displayed in the Start menu and then click on the Enter key.
Click on the Name field to sort the list of services by name. Scroll down the list to Automatic Updates, right-click on it and then select the Stop option. Right-click on Background Intelligent Transfer Service option and then select the Stop option.
Access the Run tool in the Start menu. Copy and paste C:\Windows\SoftwareDistribution, click on the OK button, and then delete all the contents of the folder.
Close the folder and go back to the Windows Services utility. Right-click on the two services that you have stopped earlier and then select the Start option.
Open Windows Update by going to the Run tool, typing %SystemRoot%\system32\wuapp.exe into the search box and then clicking on the OK button.
Click Check for updates. Windows will now find all of your updates and prompt you to download and install them.
Follow the instructions given above, if you want to install Microsoft updates on your computer. If you still have doubts regarding the guidelines that you have to follow, dial the Windows support number and then talk to the Windows tech support team. They will help you in resolving your doubts and then you will be able to install Microsoft updates on your computer.

Tuesday, June 4, 2013

What To Look For In Microsoft Surface Tablets

Microsoft has become a sure winner by providing the customers with ample choices in the tablet market, and has often been able to drive competitors to envy. But at times some products of Microsoft have caused problems to the customers, and one such product is the 128 GB version of Microsoft Surface Pro, which has 83 GB of free storage out of the box, while the 64 GB version of Microsoft Surface Pro has 23 GB of free storage out of the box. Microsoft was able to give the innovative USB 3.0 port for connectivity with a lot of storage options, including external hard drives, and USB flash drives. The pre-loaded SkyDrive that comes with Surface gives you up to 7GB of content storage on the cloud, for free. The device has a micro SDXC card slot that lets you extend storage capacity to 64GB. The device has an innovative option where the customers can create an external backup bootable USB, and delete the recovery partition for extra storage.
The Microsoft Surface RT tablet should be purchased only after long deliberation, keeping in mind the requirements of the customers. Though being an entry-level tablet, it is designed to run fairly large apps like Adobe Photoshop, Autodesk, AutoCAD and other similar programs. And this has identified to be the main problem with the entry level device, and tends to tease the customers’ peace of mind over time. This concern can lead you to taking proper advice from the Microsoft surface help team, before making the purchase choice.
The retail value of the 64GB Surface Pro model is $899, while the 128GB Surface Pro sells for $999. By wisely spending $100 more, the prospective user can take really good advantage of the extra 60GB of internal storage, or 2.6 times the storage capacity of the entry-level model. The difference in the price is not the only thing that substantiates the comparison between the two very expensive devices but it can be easily justified by the benefits that it provides in the long run, and in the immediate future as well.
As the Microsoft surface help suggests, users can regain some pre-occupied internal storage by deleting the recovery partition and using a bootable backup USB for backup. But that cannot be seen as the best and a sensible to solution to have more storage as I see it.

Tuesday, May 21, 2013

How To Fix Cannot Start Outlook Error

As we all know that Microsoft Outlook is a powerful email client that lets you manage your different email accounts efficiently. Microsoft Outlook is loaded with features that can help you with managing your contacts, schedule and organize your various activities. But what if it gives you an error message while using the program? This can be a tricky situation to handle.
Errors like Cannot start Outlook can be avoided by following the simple precautionary guidelines. The Outlook comes loaded with Microsoft utility feature that lets the user fix the issues easily. Follow the steps below to perform the Outlook repair and fix your issue.

Instructions to resolve Cannot start Outlook issue

Switch on your computer and launch the My Computer window. From My Computer select the drive Local Disk C.
Open the C Drive and hit the search space with C:\\Program Files\\Common Files\\System\\Mapi\\1033\\ extension. This will open the file 1033 file on the system.
Select the Scanpst.exe in the above mentioned folder location to open the PST file repair tool.
Launch the Start menu. Enter %appdata%\\Microsoft\\Outlook into the Search space of the Start menu. Hit the Enter key. This will make the operating system return to the location of the PST file on your system hard drive.
Choose the PST file identified in the above step from the Scanpst program window, by clicking on the Browse option.
Select the option Start in the Scanpst program window. The PST file scan time can vary in accordance to the size of the PST file. So wait until PST files are scanned fully.
Select the checkbox next to the file to save and create the back up of the created file. Back up can help you retain the copy of all the files installed in the computer.
Initiate the file recovery process by clicking on the Repair option.
Restart Outlook after recovery process has completed.
The Scanpst program will list out the details of all the actions taken during the scan and repair process. PST files can have a max size of 2 GB and are stored in the format TXT with the same name as that of the Outlook PST file. So, make sure that your file does not exceed the 2 GB limit. Move all the unwanted files to the folder archive PST file so as to keep your file size always fewer than 2 GB.
In case you need further assistance, contact Outlook Support team and get your problem fixed.

Monday, May 6, 2013

Steps To Set Up Source Edit In Microsoft Outlook

Outlook, from Microsoft, is a very popular Email client that allows the users to send and receive email messages. The very latest versions of Outlook, Outlook 2010, and Outlook 2013, offer HTML support.
Follow the Outlook set up guidelines to enable the Outlook features, to insert HTML tags. The steps below will guide you through changing the Outlook settings to use the Microsoft Script Editor tool.

Outlook settings Instructions

·        Switch on your PC and log into your administrator account.
·        Open Microsoft Outlook on your PC. To launch the application, click on the icon with the label that reads Microsoft Outlook on your desktop. You can also launch the application from the Start menu. To launch the app, open the Start menu. From the Start menu pop up, select the label that reads All Programs. From the All Programs sub menu, select the label that reads Microsoft Outlook. Alternatively, you can launch the same by clicking the taskbar plug in icon.
·        Click on the label that reads Tools from the application home page. Select the label Options from the Tools drop down. From the Mail format tab, check the box next to the label that reads Use Microsoft Word to edit email messages. Hit the OK button when prompted to save the settings. This will set Microsoft word as the default Email Editor application.
·        Click on the File button on top, and select the New option from the dropdown. This will open the Compose window, wherein you can compose your new email message.
·        Click on the View button. Navigate into the Toolbars submenu, and select the label that reads Web Tools. This will list down all the Web tool buttons in a small rectangular box. Scroll down the list to see the available Web tools.
·        Select the label that reads Microsoft Script Editor. This will launch the default Email Editor Application, which in this case, is Microsoft word. Microsoft Word will now allow you to edit the HTML source code of your outgoing message. Make sure that you save the word file before sending it, or save it into the drafts folder.
Follow the above Outlook settings help instructions to set up the source edit feature on Microsoft Outlook. For more assistance on the same, feel free to contact our help and support desk. Drop into our tech blogs and open discussion forums for help and support.