Monday, October 6, 2014

Installing Microsoft Lync Add-On In Outlook

Microsoft always focuses on providing much more advanced software products for their enterprise customers. For most of the products that average customers use, there will be an enterprise version, which is much more advanced and suited to the corporate environment.

Take, for example, Microsoft Lync. This is a corporate communication application that can be used for setting up VoIP chats, video calls, and video conferences with excellent Microsoft chat support. This is the successor to MS Office Live Meeting software, which Microsoft discontinued before the introduction of their Office 365 service.

Normally, there will not be any need for linking your Outlook mail client to Microsoft Lync. Both these applications are elements of the corporate network and are connected to the Exchange server individually. In other words, Microsoft Lync options will be automatically added to the Outlook menu once you set up the Exchange account in Outlook.

But, in some cases, this might not happen that easily. The solution here is to download and install the Microsoft Lync plug-in for Outlook. Normally, this plug-in will be added to Outlook when you install the Microsoft Lync client application in your system. However, if the Lync options do not show up on your Outlook menu, then there is a good chance that these added Lync buttons are grouped under the Disabled Items list in Outlook, and are waiting for activation.

In such cases, go to the Help menu in the Outlook toolbar and select the option Disabled Items. This will launch the Disabled Items list, where you will see the Microsoft Lync or Microsoft Conferencing add-in for Outlook. Select the relevant item and click on the Enable button aligned to it. Now, restart Outlook to let these changes take effect.

Remember that you might have to log in as Administrator to make any changes in the settings. Using the Lync buttons on the Outlook toolbar, you can schedule meetings, send invites and so on, making the office communication much easier.

Normally, this will fix this issue. But if your Outlook email client does not connect with Lync even after you tweak the settings, visit the official Microsoft tech support website, and download the Fix It solution for enabling the Lync or Conferencing add-in for Outlook. Also, see if the Outlook mail client you are using is indeed compatible with the Microsoft Lync client.

Microsoft deployed this solution, as soon as it became apparent that many corporate users were experiencing this problem. If you still cannot fix this problem though, it is best to contact Microsoft chat support for assistance.

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